Role

Do you speak English & Kazakh? In Stefanini, if you speak English & Romanian at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.

Previous experience or technical studies are not required - you only need to have very good communication skills, English & Kazakh knowledge and eagerness to learn about IT.

This role is great starting point for an IT career, especially if you do not have previous experience in IT.

Imagine a day at Stefanini - Take a look!

• Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
• Log remotely to the client’s computer and help them solve software issues;
• Document issues that you deal with on a daily basis into the ticketing system;
• Escalate problems to the next level of support when necessary;
• Help the client with all the necessary information.

Your path to success requires:

• English & Kazakh – intermediate to advanced level;
• Motivation for learning new information;
• Previous successful customer service experience is considered an advantage;
• Strong written and oral communication skills;
• You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)

Extra benefits we offer:

• Working in a multinational company, with over 24.000 employees around the globe;
• Competitive salary package;
• Meal tickets;
• Special referral bonuses for recommending your friends;
• Private Health Insurance;
• Modern workplace located in the center of Chisinau;
• Professional soft skills and technical trainings for current and emerging products and technologies;
• Continuous career growth and development opportunities.

Our recruitment process in 100% online - we are looking forward to meet you!