Place of work: Bratislava, Slovakia

Company: IBM

Wage (gross): from 2200 EUR/month btto, depending on relevant experience and language proficiency

Information about the position

As a Business Analyst, you will be in charge of translating business requirements into IT solutions by merging technologies, applications, tools and support processes. This includes manage communication and collaborate with Product Owners and Stakeholders to drive actions with several support teams world-wide including Subject Matter Experts, Iteration Managers and Architects.

This role documents and analyzes new requirements from a Business perspective and define the new operational scenarios. You will have the opportunity to innovate IBM support processes and be part of it, integrate systems, provide reporting, metrics, analyze data and apply your IT technical experience and business process skills to deliver solutions and value to the company’s clients. All of it into an Agile working environment. The Business Analyst role will be involved on projects for applications legacy and integration with the Cognitive Support Platform.

Main Responsibilities for this role are:

• Support New deployments for Cognitive Support Platform that include roll outs for different geographic locations, working to make sure that with these new boardings all new requirements be included and don’t break any current functionality.
• Assess new and existing contracts follow the process in place to evaluate contract details
• (timeline, Cost, etc.) and determine the best platform that should be used based on the current options for onboarding.
• Migration of legacy applications, evaluating tasks , despondences and resources to migrate key workstreams off legacy applications to Cognitive Support Platform.
• Work with other teams and customers on the map their data to IBM ‘s specifications, test and board their systems to IBM`s B2Bsupport offering.
• Understand customer expectation from a functionality and quality point of view.
• Create, review technical documentation and propel innovation and contribute to exciting new projects.

Requirements for the employee

• Self-motivated and self-managed with a demonstrated analytical ability and curiosity
• Takes creative approaches to problem solving, innovation, and issue resolution
• Works independently and within a team setting
• Fluent in English
• Demonstrated strong written and communications skills
• Technical background, ability to understand delegated objectives, being diligent with time management, documentation and writing reports, be able to run meetings with stakeholders.
• Exposure to dependency management, change management and problem management.
• Proven track record of delivering high quality results
• 2+ years’ as Business Analyst

Preferred Requirements:

• Highly Preferred: Technical skill and or working knowledge of using application integration tools like Cast Iron/ App Connect Professional, Dell Boomi, MuleSoft, Informatica, or webMethods
• Understanding and working knowledge of SOAP, JSON, and REST-based webservices/APIs and HTTP protocols
• Working experience with Node.js and Angular
• Experience using Salesforce
• Experience using Jira

Employee perks, benefits
- Additional Days Off
- Flexible Working Conditions
- 100% Paid Sick Leave
- Critical Illness Insurance, Life & Disability insurance, Medical Center
- Personal & Career Development

Digi Talents programme benefits

The job position is supported by the EU-funded labour mobility programme Digi Talents for ICT professionals between Slovakia and Moldova. The programme represents a unique opportunity to
boost your professional career and more information at https://digitalents.md 

In addition to the conditions and benefits from the company described above, the programme Digi Talents will provide you with additional benefits:

• Covering travel costs to Slovakia and back to Moldova,
• Financial support to cover fees for legal and administrative formalities related to your residence in Slovakia and your living costs (e.g. accommodation, insurance, pocket money and local transport fees) during the first two months of your stay in the amount of up to 800 EUR/month.
• Provision of professional courses in programming, English language, and Slovak language before and after arrival to Slovakia,
• Assistance with relocation, residence formalities, accommodation, and cultural orientation. Legal and administrative support during your stay in Slovakia,
• Participation in the programme is for free.

To apply for the job, you must fill out the application at https://digitalents.md/apply-form/ 

If you have any questions, contact us via emails [email protected]  and [email protected] 

Brief description of the company

IBM is a multinational technological corporation with operations in over 170 countries worldwide. IBM creates and delivers hardware and software to the global market and provides consulting in the
IT sector. Among the many inventions of IBM, one may find ATMs, personal computers, credit cards, bar code, among many others. It is also an early adopter of artificial intelligence, quantum computing and blockchain. Currently, IBM’s portfolio includes all segments of computer science and IT.

Brief description of the Digi Talents programme

Digi Talents programme is implemented with the financial assistance of the European Union, contracted by ICMPD through the Migration Partnership Facility. The contents of this document are the sole responsibility of EMA – Development and Mobility Agency (EMA) and Moldovan Association of ICT Companies (ATIC) and can under no circumstances be regarded as reflecting the position of the European Union and the one of ICMPD.